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Volkswagen of Orange Park

Shelley was very helpful and texted me to see how I was doing and to also inform me on my car status.

My experience here was top notch. My salesperson KD was friendly, knowledgeable and helpful. Roger in the finance department went above and beyond to make my sale a success. Highly recommended.

I had an amazing experience at Volkswagen of orange park and the sales person that attended me Jamaris McCullors was also amazing. Very respectful 🙏 and patient.

Very friendly staff and a pleasant buying experience!

I had an awesome rep who greeted me as I entered and kept me informed every step of the way. I will return for service? The facility was clean and very professional.

Best car buying experience of my life. Furqan Rashad got me everything I wanted and more. We didn't leave until I got everything I asked for. I recommend his services if you are looking to purchase a vehicle. Happy customer. You won't be disappointed ☺️

What your doing right? everything! I have a Les Schwab story for you. I purchased a 2021 Tiguan SEL in 2021 while living in Utah. I put 92 thousand miles on the car, we love it. Last year i had an oil leak (living in Alabama now) which i thought was from the oil pan. I replaced twice and the third time i bought a medal after market one and put in on myself. Then the timing chain gasket blew and the Daphne Alabama replaced it. Wife and was going on a cruise and had to drive to Fort Lauderdale (11 hours). I drove the car for two days before our trip and the gasket blew again. The local VW service repaired once again. I spent over 1,000 dollars fixing what i thought was the problem based on the mechanics expertise. The day we left for Fort Lauderdale i was an hour west of Jacksonville and the gasket blew again, i spewed 6 quarts of oil on I-10. I pulled over and googled a VW service center close to me. I called and Allen spoke to me for a few minutes and said they were busy but limp the car in. All this time I had to be in Fort Lauderdale to check into my hotel room and pick up my daughter from the airport. This was on 1 April. Allen had the car diagnosed right away. He said the gasket did in fact blow but the problem was something else causing it. He said I needed an EV pump which was not working and the oil pressure was too high and cracked the oil pans (2) and blew the timing chain cover gaskets. Allen couldn't get the part for two days and i thought my vacation was over. NOPE!! he said Mr. Bost, il give you a loaner and you go and relax, enjoy your vacation. He said just don't wreck it and bring it back with a full tank of gas. When I returned from a wonderful vacation the car was ready. I paid $577.00 Which was worth every penny. No oil leaks, no check engine light, no stress!! Allen and your staff saved my vacation, they saved my worries about the car in the future. I will drive 4 hours to Orange Park from Alabama for an oil change, il drive 4 hours to Orange Park to purchase my next VW Tiguan. THANK YOU Allen! thank you Orange Park VW for your great customer support, caring, honesty, and most of all-----you restored my faith in dealerships and service. Please thank Allen again from my Wife and me. I was on time for the cruise and picked up my daughter on time. The car runs as good as it did when i bought it. Thank You---Thank You---Thank You!!!!!!!!!!! Bob and Darline Bost

The service manager was great my vehicle needed a blower motor it was under warranty. He took care of it right away. I would definitely recommend!

Could not recommend a better salesman than Quan, he spent hours working with me getting my payment and apr to where I wanted. And made sure I was not walking out of there disappointed or upset.

KD is the best!. Khalil listened to what I wanted & he delivered BIG! Our buying experience was great. Thanks again!

Douglas was awesome. We knew what we wanted and he made it happen. The finance team was great ⭐️⭐️⭐️⭐️⭐️ Detailing on vehicle seemed rushed but we were there a later in the day and they got us out the door efficiently. Thank you!

My husband & I had the greatest pleasure of meeting KD @ VW of Orange Park. He listened to what I wanted & my husband paid cash my new 2024 VW. Thanks again! KD

Edit: Wish I could give more than 5 stars. Jim professionally & compassionately solved my problem by going above and beyond. Thank you so much Jim. With him overlooking the dealership, I highly recommend this place.

The process to purchase my new car went very smoothly. The staff at Volkswagen of Orange Park were helpful and friendly.

Shelly Rowlison is a complete professional. She is knowledgeable and extremely courteous. She even walked me to my vehicle and shook my hand after providing me with white-glove service. Please promote from within. Love and Bless you Shelly, in Jesus name.

Service department was great. Pleasant, honest, and understanding. Was a pleasure to work with them.

Exceptional customer service

Allen always shows Great customer service during each. Service we have in the service department.

Alexis was so helpful. She made me comfortable and purchasing my vehicle so easy.

I originally didn't get the numbers I wanted on trade, but Jamaris and the financial team at VW Orange Park took great care of me and got me the numbers I wanted and into a brand new Arteon. They were able to do everything over the phone and all we had to do was drive up and sign papers. Jamaris was super personable and made sure everything was taken care of, as well as Randy in finance. Great dealership with great people

We went in to buy a used Ford Explorer we saw online! Kelvin and Austin were so helpful, had great attitudes and made the whole experience great!! We didn’t feel rushed at all! They made the process very smooth and easy!!

Volkswagen of Orange Park was great. Courtney and Roger were fantastic and I got a great deal. I would highly recommend this dealership.

Excellent experience doing regular sevice with Allen. Had previous bad experience with another VW dealership and they definitely just gained a costumer! Very professional and honest about what my car needed and did not need.

Reason why I choose five star because everyone was so nice and polite and made sure that everything came out just right for me.

Jamaris was great helping us purchase my new Tiguan!